Terms and conditions
1. Refunds, cancellation, rescheduling of the events
Fees for tickets purchased for BEYOND LIVE events will not be refunded unless:
(a) an event is cancelled; or
(b) an event is moved to another date and you decide not to retain your booking for the rescheduled event.
2. Payment terms and conditions for delegates at our BEYOND LIVE events
All fees for attending the event must be paid in full before the date of the event. Failure to pay before the date of the event will mean that you will not be allowed to attend the event.
3. Transferring tickets to an alternative BEYOND LIVE event
You may request to transfer tickets that you have purchased for one event location to another event location if:
(a) the location to which you wish to transfer has the capacity available to support the transfer and
(b) your request to transfer is received by NHBC no later than 10 days before the event date for the original location as specified on the booking form.
If you wish to transfer to an alternative event that holds a higher ticket value, a supplementary charge will be payable. Payment must be received prior to the transfer being applied.
If you choose to transfer to an alternative event of lower ticket value, no refund will be provided for the difference in ticket price.
4. Substitutions
Subject to clause 1, tickets are non-refundable, however you may nominate an alternative person from your organisation to attend up to 48 hours prior to the start of the event, at no extra charge.
5. Access requirements, dietary requirements
You should advise NHBC of any special access requirements at the time of registration. You should advise NHBC of any dietary requirements at the time of registration.
6. Registration information
Registration information will be sent to registered delegates by email at least seven days prior to the event. Any delegate not receiving the registration information should contact us at beyond@nhbc.co.uk.
7. Alterations to programme
NHBC reserves the right to make alterations to the event programme, venue and timings (including in accordance with clause 8) at any time and entirely at its discretion. In the unlikely event of the event being cancelled by NHBC, a full refund of ticket fees received by NHBC will be made, NHBC’s liability will be limited to the amount of the ticket fee paid by you and NHBC shall not be liable for any other losses, expenditure or costs incurred by you.
8. Amendments to the event
NHBC reserves the right to hold the event virtually or adopt a hybrid of in-person and virtual sessions. The decision to alter how the event is delivered, will be at the sole discretion of NHBC, however, NHBC will consider any government guidelines in place at the time of the decision. No refunds will be given if you decide to no longer attend the event if it is moved to an online platform.
Should a delegate decide to no longer attend the event, they can nominate an alternative person at their organisation to attend the event in line with clause 4.
9. Speakers
Views expressed by speakers are their own. NHBC accepts no duty of care or liability, however caused, in connection with any advice given, or views expressed, by any speaker or exhibitor at the event or in any material provided to delegates, and if you choose to rely upon such any such advice or views you shall do so entirely at your own risk.
10. Photography and filming
For promotional purposes, there will be a professional photographer and video production taking place during the event. NHBC will process personal data in accordance with NHBC’s Privacy Policy which can be found at: www.nhbc.co.uk/legal/privacy-policy.
You are not permitted to make your own video or audio recordings of the event or use any still photographs or screenshots of the event for commercial purposes unless expressly permitted by NHBC.
11. Data protection
NHBC will process personal data in accordance with NHBC’s Privacy Policy which can be found at: www.nhbc.co.uk/legal/privacy-policy.
NHBC may wish to contact you with details of other relevant products or services that may be of interest. During the registration, you will be given the opportunity to provide your consent to receive such communications from NHBC. If you do not provide your consent, you will not receive such communications from NHBC. If you have any questions, please email beyond@nhbc.co.uk.
12. Badge Scanning, Event App and Data Sharing
By registering for and attending the event, you acknowledge and agree that your personal data will be:
- shared with exhibitors and sponsors participating in the event; and
- will be used to create a profile for you within the event app (that can be downloaded for the event).
If you do not wish your data to be used for these purposes, please email beyond@nhbc.co.uk.
The app provides essential information to enhance your experience at the event, including the event agenda, floorplan, exhibitor list, networking and more. You can manage your visibility settings within the app on your profile at any time after you have downloaded the event app.
You retain full control over whether and when your badge is scanned by exhibitors and sponsors during the event. Scanning your badge constitutes consent to share your personal data with an exhibitor and/or sponsor. Once shared, exhibitors/sponsors become independent data controllers and are responsible for their own processing of your personal data and NHBC is not responsible for how these third parties use your personal data once it has been scanned.
13. Conduct
During your attendance at the event, you shall always ensure that you comply with the rules, policies and reasonable instructions of the venue at which the event is being held.
14. Loss, theft of, damage to delegate property
NHBC shall not be liable for any loss of, theft of or damage to any of your physical property, goods or materials.
15. Governing law and jurisdiction
These Terms and Conditions and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter shall be governed by and in accordance with the law of England and Wales. The Courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms and Conditions.